Find the model number

The model number, underline in green, is printed on the serial plate of your appliance.

We've Got You Covered

2 YEARS General warranty

Learn about general warranty

Register Warranty

For existing users, please login to register.

Refrigerator FAQs

  • How do I clean a refrigerator? How often should I do it?

    Firstly, please unplug the refrigerator, then remove all the food currently stored in the refrigerator and discard any expired food. Most food can only stay fresh for up to an hour once they are taken out of the refrigerator; therefore, please store them at cool places while cleaning your fridge.

    Remove the shelves, drawers and other removable parts of the refrigerator, then rinse them with warm soapy water. While waiting for them to dry, you can clean the interior of the refrigerator with a multi-purpose detergent. Please make sure you clean the sides, shelves, grooves and door seals. You can use a brush to clean any cracks that are difficult to reach.

    After completing the above steps, please put the shelves and drawers back into the fridge, and then the food. Remember to wipe all of the water droplets remained on the bottles before putting them back into the fridge. Finally, you can plug the refrigerator and clean the exterior with a damp cloth.

    Please do the cleaning every now and then. It does not only help keep your fridge clean and fresh, but it also helps prevent breakdown and malfunction, thus saving you time and money.

  • What is the ideal temperature for a refrigerator?

    In order to preserve the food's freshness, your fridge should be set to the optimal temperature, which is from 0oC to 4oC, and from -18oC to -20oC for the freezer compartment. The optimal temperature level may vary depending on what type of food stored in the refrigerator, and the food's location in the refrigerator.

    For instance, ready-to-eat food should be kept at the top and middle shelves. Keep raw meat, poultry and fish at the bottom of your fridge and in sealed containers to prevent contamination. Fruits and vegetables should be placed in the salad drawer. Most of our refrigerators come with 360 AirCool to ensure even cooling of food items, no matter where they are stored in your fridge.

    Electrolux refrigerators are equipped with Holiday mode, Eco mode and FrostFree functions to work while no one is at home. These functions help preserve food while reducing the power consumption.

  • How to choose the right refrigerator's size and capacity?

    Currently on the market, there are many lines of refrigerators with different sizes to choose from. Choosing the right refrigerator size will depend on the needs of your family and your living space. Firstly, you need to determine the needs of your family. For example, a family of 4 will usually need a refrigerator with a capacity of about 700L, while a couple only needs a fridge of 500L.

    Electrolux has a lot of side-by-side refrigerators (2-door refrigerators) and French door refrigerators (3-door refrigerators) to choose from, helping you optimize your space. For example, the 3-door refrigerator Electrolux EHE5220AA is designed as a 2-door side-by-side refrigerator with the freezer compartment at the bottom. Thanks to this unique design, customers can use the refrigerator at eye level, while having a large freezer below. Side-by-side refrigerators (2-door fridges) usually have big freezers and compartments designed for different usesage, at a more affordable price. Please also pay attention to the size of the refrigerator to ensure that it can fit into your kitchen.

    It is also worth considering the size of the fridge based on how often one cooks at home while deciding what type of refrigerator to buy, as well as the tendency toward using the cooler or freezer compartment more.

Expand All

We're Always Here To Help

Message Us

Message Us

Send us your enquiries anytime


Talk to Us

Talk to Us

Open Mondays to Fridays, 9am to 5pm

+1800 588 899



Get a Repair

Get a Repair

Find your nearest service center



Purchase In-Store

    1800 588 899