Promotion terms and conditions

“Tết trao lì xì – Khai xuân như ý”

From December 21st, 2020 to February 10th, 2021, Electrolux Vietnam Co., Ltd will run the promotion named "Tet Trao Li Xi - Khai Xuan Nhu Y" with a total prize valued up to 10 billion VND. The promotion terms and conditions are as follows:

1. Promotion name: "Tet Trao Li Xi – Khai Xuan Nhu Y"

2. Promotion period: From December 21st, 2020 to February 10th, 2021(the promotion may end at the end of the promotion period or until no lucky money left, whichever comes first)

3. Details of the promotion:

a. Scope of application: Nationwide

b. Target participants: End-consumers(*)
(*)The promotion does not apply to distributors who are retail stores, agents or electronics supermarkets.

c. Promotion details: Lucky money giveaway.

When a customer purchases an Electrolux product with a consumer recommended price (VAT included) of 10,000,000 VND or more, and that product is included in the attached promotional product list, the customer will be eligible to participate in the " Tết Trao Lì Xì – Khai Xuân Như Ý " promotion and receive the amount of lucky money as follows:

Recommended price per product includes VAT (VND) Value of lucky money (VND)
From 10.000.000 to 15.000.000 500.000
Over 15.000.000 1.000.000

d. Lucky money giveaway method: Electrolux will transfer money directly to customers and not through any retail stores, agents or electronics supermarket.

e. How to join:
Customers log into Electrolux website at:

to register for the promotion:

- Step 1: Provide full personal information including:
  • First name and last name
  • Phone number
  • Personal email address
  • An identification card or ID information with a colored photo of ID card (front + back)
  • Address to receive lucky money (in case of registering to receive lucky money by mail)
  • Bank account number (name of the account holder, account number, name of bank and branch - for the case of registration to receive lucky money via bank)
- Step 2: Provide information about the product:
  • Information of product purchased
  • Photo of the value-added invoice clearly shows the product code details, the name of the buyer and the invoice date (the invoice date must be within the promotion period). Invoices have no signs of erasure or grafting.
  • Customers must register to join the promotion within a maximum of 7 working days from the invoice date.
  • A picture that clearly shows the manufacturer's stamp (attached inside the product) with information about the product model.
- Step 3: Agree to the terms & conditions of the promotion and submit information for the promotion.

- Step 4: Check the confirmation email from Electrolux.

f. Time to receive information:
The promotion period is from From December 21st, 2020 to February 10th, 2021. The registration information portal for participation ( will be open from 0’00” on December 21st, 2020 to 23’59” on February 17th, 2021.

After completing all information on the website, within 03 working days (excluding Saturday, Sunday and Holidays, New Year), customers will receive a notification of the status of the application.

If the application needs more details or correct information: The customer may add or modify information an unlimited number of times. The deadline to complete the application is not more than 10 working days from the date of receiving the response from the program.

If a customer's application is not eligible for the promotion, he / she will be notified.

g. Time to receive lucky money:
If the registration documents are valid: customers will receive the lucky money within 10 working days (excluding Saturday, Sunday and Public Holidays) from the date of valid application receipt confirmation.

h. Method of sending lucky money: Electrolux will send lucky money gifts depending on customers' choice when registering for the program in two ways:
  • Direct transfer to the customer's bank account. Customers must ensure they provide an accurate and valid bank account number.
  • Postal fund transfer service. Customers must ensure that they provide the correct postal address for receiving a lucky gift.

4. Program regulations:
  • Product information must show clearly the product code and the number of products on the value-added invoice
  • The invoice provided must be a legal value-added invoice and the information on the invoice is considered the primary information based on which promotions are received.
  • The invoice date must be within the promotion period (From December 21st, 2020 to February 10th, 2021).
  • All personal information must match (information on ID / ID card, full name of the program registration, address, bank account holder information). If the information about the recipient of the gift is different from the information on the invoice, please provide a notarized authorization letter.
  • For corporate name invoices, customers must provide a notarized authorization letter. The information on the authorization form must match the personal information registered to participate in the program.
  • Customers are solely responsible for the information provided to the program. Electrolux reserves the right to request additional information from the customer to determine the validity.
  • Each purchased product can only join the program once.
  • Can be applied in conjunction with other promotions.
  • Customers are solely responsible for paying personal income tax, transportations and receiving prizes (if any).
  • The total value of lucky money gifts of the program is 10 billion VND. When the gift fund ends, the program can end early before the deadline without prior notice.
  • The lucky money gift can be delayed if signs of fraud and speculation from the customer are detected.
  • In the event of a dispute, Electrolux reserves the right to make the final decision.
  • To find out more information about the promotion, customers can contact hotline - 1800 588 899 for support within the time frame 8am-5pm from Monday to Saturday or email us at:


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    1800 5888 99